Remote Management Services

We use state of the art remote desktop control technology to, upon your request, immediatly gain control of any desktop or system to troubleshoot any problem that may arise. We also offer automatic data backup, transfer to a secure remote site, and disaster recovery.

Learn how to obtain remote desktop support.

Below are details of some of the remote management services we provide:

   
Data Backup Data Transfer
  • Secure copy of up to 15 GB of your important data to CD, DVD, or external hard drive
  • Transfer of up to 15 GB of your important data during operating system installation
Data Recovery Server Troubleshooting and Repair
  • Recovery up to 5 GB of your important deleted data from a working hard drive
  • Transfer all files to CD, DVD, or external hard drive
  • Determine why your server isn’t functioning
  • Repair your server
Full Diagnostics and Repair Software Installation
  • Find the cause of crashes, black screens, unusual slowness, or Internet problems
  • Repair any operating system issues
  • Remove all viruses and spyware
  • Perform optimization for faster computer speed and better performance
  • Make sure your computer is operating properly
  • Repair, troubleshoot or install one utility or productivity software program, such as Microsoft Office, Adobe Photoshop, or Antivirus
  • Install all critical updates for software
  • Properly configure the software settings
  • Make sure your software is running properly
Network Troubleshooting and Repair  
  • Determine why your network isn’t functioning
  • Repair your network connection